(34) 937 79 87 32 [email protected]
Get to know the privacy policy of the Vakuum website

Privacy Policy Vakuum

DATA CONTROLLER

The company responsible for processing your data according to this Privacy Policy is:

HAMSA GRUP EMPRESARIAL, S.L.
NIF: B61367355
Address: P.I.Sant Ermengol, Parcela 11 – 08630, Abrera (Barcelona)
[email protected]
Website: ham.es/en/
Telephone no.: 937704760

Registered in the Mercantile Registry of Barcelona, ​​in Volume 30185, Folio 203, Sheet Number B-167780

At HAMSA GRUP EMPRESARIAL, S.L., we recognise the importance of protecting your personal information and we are committed to processing it responsibly and in compliance with the data protection laws.

The purpose of this privacy policy is to regulate all the aspects relating to the processing of data of the different users browsing the website or providing their personal details on the different forms to be found on it.

Personal Data

Personal Data is the information that identifies you or may identify you. Through the website, in the boxes that are stablished for that purpose, it is collected the personal data that the User provides us: Name, surname, email, telephone number, postal code, city, etc. In addition, it is collected all the personal data that the User voluntarily provides us through any of the social networks, of which the User is registered. In this case, the privacy settings will depend on both the configuration that the User established as well as the terms and conditions of the social network itself.

When a user visits the website, this does not mean that he/she has to provide any information about his/her personal data. However, if such information is provided, the data will be processed lawfully and subject at all times to the principles and rights contained in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.

Purpose, duration and legitimation of the processing:

We will process the data provided to us by the user for the following purposes:

  • Respond to the request or inquiry made by the user through the contact form located on the website. We collect and process the user’s personal data to handle and manage their request, inquiry, or any petition submitted through this form. This data will be retained for as long as necessary to fulfill their request and for the period established by law, with a minimum duration of 3 years.

The legal basis for data processing is the consent granted by the user by selecting the checkbox to accept our privacy policy before submitting the request. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • Manage our social networks and send you information about our activities and products. This data will be retained as long as the user does not withdraw their consent for its processing and for the period established by law, with a minimum duration of 3 years.

The legal basis for managing our social networks and sending you information about our activities and news is the consent you grant for this purpose. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • Send newsletters about HAMSA GRUP EMPRESARIAL, S.L. products. Based on the user’s consent, we collect and process their personal data to send them information about our products and services. This data will be retained as long as the user does not withdraw their consent for its processing and for the period established by law, with a minimum duration of 3 years.

The legal basis for data processing is the consent granted by the user by selecting the checkbox to accept our privacy policy before subscribing to the newsletter via the form provided for this purpose on the website. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • Manage the résumé submitted by the applicant through the form provided for this purpose and include it in the company’s candidate database. This data will be processed for a maximum period of one year, after which it will be blocked for the legally established time, ensuring complete confidentiality in its processing and eventual destruction.

The legal basis for managing and processing the applicant’s résumé is their consent, expressed through the affirmative action of submitting it and selecting the checkbox to accept our privacy policy before sending it. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • Manage the HAMSA GRUP EMPRESARIAL, S.L. loyalty card offered to our customers through our website. We collect and process the customer’s personal data to issue this card as part of our services, allowing them to benefit from our discounts and promotions. This data will be retained for the duration of the contractual relationship and for the period established by law, with a minimum duration of 3 years.

The legal basis for managing the customer/loyalty card is the execution of a contract in which the user is a party. If the user does not provide their personal data, their request cannot be fulfilled, and we will be unable to provide the loyalty and discount service offered by the HAMSA GRUP EMPRESARIAL, S.L. card.

  • Register and manage an account as a “registered user” through the registration form on the website, which allows the user to access their private services area and receive information about our activities, including commercial communications about our service updates via any electronic means. This data will be retained as long as the user does not request the cancellation of their registration and for the period established by law, with a minimum duration of 3 years.

The legal basis for data processing is the consent granted by the user when registering through the registration form and selecting the checkbox to accept our privacy policy before submitting their request. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • Manage contests and giveaways organized on our website. We collect and process the user’s personal data to manage their participation in various contests or giveaways organized by HAMSA GRUP EMPRESARIAL, S.L., as well as the subsequent communication of winners. This data will be retained while the contest or giveaway is ongoing and during the subsequent period specified in the contest rules, as well as for the period established by law, with a minimum duration of 3 years.

The legal basis for data processing is the consent granted by the user through the completion of the participation form provided for this purpose on the website and by selecting the checkbox to accept our privacy policy and contest or giveaway rules. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • Manage communications submitted through the whistleblowing channel implemented by the Data Controller. We will process the personal data (if the communication is not anonymous) and information provided by the data subject to manage and resolve the report submitted through the channel accessed via the website.

The legal basis for this processing is the fulfillment of a task carried out in the public interest and compliance with a legal obligation.

Data will only be retained for the necessary time to decide whether to initiate an investigation regarding the reported facts. In any case, after three months from the introduction of the data, if the report has not progressed, the data may be retained solely to leave evidence of the system, in an anonymized form. If the report progresses, it will be deleted and blocked from the internal whistleblowing system, retained for no more than ten years. Data may continue to be processed by the competent authority in the event of an investigation into the reported facts.

Data will only be shared with third parties when necessary for disciplinary measures or the processing of judicial proceedings, if applicable, without prejudice to notifying the competent authority of facts constituting a criminal or administrative offense.

Transfer and flow of personal data

Your data will not be transferred to third parties unless otherwise stated by law or unless it is transferred to other companies of the Group under administrative or internal management purposes.

International transfers
At HAMSA GRUP EMPRESARIAL, S.L. we process your data within the European Economic Area and generally we have service providers located within the European Economic Area or in countries determined to have an adequate level of data protection.

If we need to use service providers which carry out processing outside the European Economic Area or in countries not determined to have an adequate level of data protection, we will ensure that your data is processed in a secure and legitimate manner on the basis of adequacy decisions, standard data protection clauses, binding corporate rules, exceptions or any other instrument approved by the supervisory authority that offers adequate guarantees for the international transfer of data.

Updating of data

In order for us to keep the personal data up to date, the user must always inform us of any change in said data; if this is not done, we cannot be liable for the veracity of the data.

The user guarantees that the personal data provided are true, and guarantees that all the information provided corresponds to reality, is up to date and is accurate. He/she is obliged to communicate any modification thereto.

Third Party Data

If the user provides third party data for any purpose to HAMSA GRUP EMPRESARIAL, S.L., he/she guarantees that he/she has obtained these data lawfully, has informed the affected parties in advance, has obtained his/her consent to communicate them, and that the information provided is accurate and true.

Compulsory nature of the information requested

All our forms have an asterisk (*) to indicate which details are compulsory. If the user does not complete these fields, or does not check the privacy policy box, the information will not be sent.

Use of passwords

In order to access your account, the USER must “Log in” and include the email address and password generated in the registration form according to the complexity rules established at each moment on the web.

The users are responsible for the adequate custody and confidentiality of any identifiers and/or passwords that they have selected in the registration from, and they undertake not to assign their use to third parties, nor to allow their access to outsiders.

Likewise, it will be the obligation of the user to notify immediately to the Controller any fact that allows the misuse of the identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed to its immediate cancellation.

Rights of data subjects:

You have the right to access your data and obtain confirmation regarding the processing thereof, as well as a copy of the personal data being processed. You have the right to update them and request that any inaccurate data be corrected, or request removal of the data when they are not necessary for the purposes for which they were collected. You may request a restriction in the processing of your data and object to them being processed by revoking your consent, and also exercise your right to data portability. Similarly, you have the right not to be the subject of decisions based solely on the automated processing of your personal data. You may exercise your rights by contacting us P.I.Sant Ermengol, parcela 11, s/n – 08630 Abrera (Barcelona). E-mail: [email protected].

If you consider that your rights have not been duly respected, you have the right to lodge a complaint with the Spanish Data Protection Agency www.aepd.es.

Processing of the data of Minors

Anyone providing data through the forms on this website and accepting the processing of such states that he/she is at least 14 years old. Access to, and use of the website is prohibited for anyone younger than 14. If, at any time, the Data Controller detects that a person younger than 14 years of age has provided personal data, we will cancel said data. In addition, parents or tutors may in any event write to HAMSA GRUP EMPRESARIAL, S.L. to block any access account created by minors in their charge who have registered by falsifying their identity.

Cookies

A cookie is a small file that is downloaded and stored on the user’s computer when he/she access a website. Cookies allow the website, amongst other things, to store and recover information on the browsing habits of the user or of his/her computer and, depending on the information they contain and the way in which you use your computer, they may be used for user recognition.

The user has the option to prevent the generation of cookies, by selecting the corresponding option in his/her browser program. You can obtain more information by reading our Cookies Policy.